~ Tickets are non-refundable, non-transferable, and void if altered and tickets.
~ Please enter via the attraction's main entrance.
~ Enter the pre-booked ticket line and present all e-tickets, either printed or on a mobile device, with the ability to be scanned.
~ At peak periods, some queues are still to be anticipated; however, to keep these to a minimum, please only arrive up to 15 minutes prior to your chosen entry time.
~ That Merlin reasonably suspects have been transferred or altered will not be honoured.
~ If lost, tickets will not be replaced. Children 15 and under must be accompanied by an adult over the age of 18.
~ Validity of the tickets printed on the ticket.
~ All entry is based on guests abiding by the terms of entry.
~ Full terms and conditions can be found online at https://www.madametussauds.com/dubai/policies/terms-conditions/