~ Individuals entering Qasr Al Watan must hold a valid ticket which has been obtained from us, our website, or an authorised third-party.
~ You will need to present (i) the original ticket or online e-ticket and (ii) the credit card used to purchase the tickets or a valid government-issued ID matching the name listed in the booking, in order to gain entry into Qasr Al Watan.
~ The validity of your ticket is set out on the ticket. There are two types of ticket:
~ Qasr Al Watan Ticket: This ticket entitles you to enter selected palace zones, exhibitions, and other public spaces. If the 'Palace in Motion' is taking place on the date of your visit, this ticket also includes entry to that show.
~ Your ticket is personal to you and may not be shared with others. The ticket is not valid for special events that require a separate admission charge.
~ Your Qasr Al Watan Ticket is only valid for one entry to the palace building. No re-entry is permitted if you exit the palace building.
~ Your Palace in Motion Ticket is only valid for one entry. No re-entry is permitted if you exit Qasr Al Watan grounds.
~ Tickets should be retained and shown for inspection upon demand.
~ Children aged 11 and under must be accompanied by a responsible adult aged 18 or over and holding a valid ticket.
~ Children aged 3 and under can enter Qasr Al Watan for free.
~ All issued tickets are final, non-refundable, and non-cancelable.