~ Some of our artworks contain water. To enter these areas, you will be required to remove your shoes. Lockers are available free of charge.
~ High heels are not allowed within the museum. Suitable flat-soled shoes must be worn.
~ Please be aware of uneven surfaces.
~ Please be aware that certain UV lights, flashes and fog are used in our artworks.
~ Weekdays: Tickets are valid for entry between 10:00 AM and 4:00 PM. Guests may enter the venue at any time during this window without the need to reserve a specific timeslot.
~ Weekends: Tickets are valid for entry between 10:00 AM and 1:00 PM. Similarly, guests may visit during this period without a prior timeslot booking.
~ Please note that guests arriving after 4:00 PM on weekdays or after 1:00 PM on weekends may be denied entry, as per our updated operational policy.
~ All issued tickets are final, non-refundable, and non-cancelable.