~ These terms and conditions apply to the online sale of tickets / annual passes to Dubai Parks and Resorts (“DPR”) theme park(s). Children under the age of 3 enter for free. Valid ID proof is needed.
~ The ticket / annual pass permits entry to the selected theme park(s) only.
~ Each ticket / annual pass holder will be issued with his / her own e-ticket / annual pass.
~ Tickets / annual passes are not transferable, refundable, or exchangeable and cannot be offered for resale. Unless otherwise stated, dated tickets must be used on / or by the date indicated on the ticket.
~ DPR and the relevant park, in their absolute discretion, reserve the right to vary the opening and closing dates and times of the attractions and to close, remove, or cancel all or any part of the rides, events, or facilities within the attractions for any reason, including but not limited to technical, health and safety, and/or operational reasons or due to special events or private functions. For the avoidance of doubt, the full value or any part of the value of the ticket / annual pass will not be refunded, nor will any compensation be payable if any of the attractions are removed or closed during the year.
~ Height, weight, size, and age restrictions and medical warnings apply to certain rides and attractions. These will be displayed at each relevant ride and attraction and made available from guest services.
~ The authorised holder of the ticket must present the ticket upon entering the park(s).
~ Refunds are not available in any circumstances.
~ All persons entering the park(s) are subject to the rules and regulations of entry as displayed at each park’s main entrance, at guest services, and as otherwise made available by DPR.
~ Please note LEGOLAND Water Park is closed on Wednesdays.
~ All issued tickets are final, non-refundable, and non-cancelable.